As Case Managers in a college environment we tend to focus a lot on the wellbeing of our students, of our colleagues, of our referral sources. During fall term, perhaps to cope, our focus moves to the one–to-two week break from classes at its end. As if its this shining light in the far distance that grows brighter as the semester comes to a close. I often wonder if we put too much pressure on this time of year. Not for the many holiday traditions it might represent, but for its role as our stress oasis. As if to say that re·ju·ve·nate becomes our droned mantra, much like the Dalek’s ex·ter·mi·nate is theirs. I hope our’s is internal. Even the definition of rejuvenate holds out some sort of miracle experience: “To restore to an original or new condition.” Rather than seeking to be new again – I think I will embrace a new 3 R’s for education. Relax. Recharge. Refresh. And my hope is that we all find moments that allow us to recharge and enter the new semester refreshed for the next set of students and tasks who seek our assistance.
Here are 5 Tips that may not wholly rejuvenate but may help create space for the 3 R’s.
[tips reprinted from: blog.edmentum.com; author- Scott Sterling, 12/21/2015:]
1. Read for pleasure
[Case Managers like] Teachers don’t get many chances to read for leisure during the school year. If there aren’t papers to grade [or referrals to process], often other materials are required reading for work. This year, pick out a few books that you would like to read during the break—whether they are education related or purely for fun. Whatever you choose, make sure that you can finish it before returning to school. Not being able to finish a book can be as stressful as not starting at all.
2. Try yoga, meditation, or another restorative technique
Winter break is a great time to try yoga, meditation, or other relaxation practices. Without the day-to-day stress of being at school, you’ll be calmer and much more likely to start a practice that will actually become habit. If you don’t want to spend much money or make a commitment, lots of yoga studios offer free introductory classes or even a regular by-donation class. There are also lots of free apps for meditation available to download and use at your convenience.
3. Make travel easier
A lot of people have to travel over the holidays; entire books have been written about the stress that can cause. Instead of flying during the peak days and times, try to plan your travel on dates that are less busy. If you’re driving, take your time and plan stops along the way to see (and enjoy) the sights. Too often, we are focused on the destination. Think more about the journey to make this year’s holiday travel a more relaxing experience.
4. Make time for yourself
During breaks, many teachers feel guilty if they don’t spend all of their time with their family. However, winter break is just as much about recharging as it is reconnecting. So, don’t feel bad about setting some boundaries and dedicating time for yourself to rest, pursue your interests, or get together with friends. The children will have plenty of new toys to keep them busy.
5. Expand your craft
Some people just can’t stop becoming better teachers, even for two weeks. For them, rejuvenation might mean getting excited about the upcoming semester instead of setting aside thoughts of school. If you fall into this category, take the time to investigate new classroom tricks or strategies to try out in January. That first ring of the school bell after break will sound that much sweeter if you have exciting new ideas to put into action.
May the Winter Break bring You Space and Time for Yourself.
(even if its wibbly wobbly, timey wimey stuff)
Higher Education Case Managers Association
*Reference: Dalek - is from the British science fiction televesion series, Dr. Who.
Five Ways to On-board New Staff
The first identified Student Affairs Case Manager was at the University of Miami in 2000. The first case management Roundtable took place in 2008 at Virginia Tech. HECMA was officially established in 2012 and at present has a membership of more than 350 individuals. (Case management and higher education: Building upon your institution’s capacity, NASPA 2015) To say that the field of Higher Education Case Management is growing is an understatement.
As positions are created and added it is important to provide thorough and appropriate training and orientation. Whether you are a case manager in a newly created position or the person hiring additional staff members, we think the below steps are essential to “on-boarding” new staff.
1. Meet campus partners:
Coordinating efforts across campus is an integral part of a case manager’s job. In an effective system, one should not be contacting campus partners to coordinate services “in an emergency.” Creating and fostering relationships should happen in advance and be ongoing.
When on-boarding a new staff member, create (or develop for yourself) a list of essential campus partners and set up individual meetings with each person/office. This provides new staff the opportunity to meet campus partners as well as learn their way around campus.
2. Set aside time for research and review:
Familiarity with resources and processes is another key element for a successful case manager.It’s easy to succumb to information overload when in a new position.Set aside specific time with specific topics for research and review for new staff members.A great place to start is the “recommended resources” section of www.hecma.org (http://www.hecma.org/recommended-resources.html).The HECMA Library (available to HECMA members only) has even more resources.
3. Provide case studies/reviews and/or shadow meetings:
Learning in a vacuum can be boring and lack context.Engage your new staff in case studies and/or permit him/her to shadow meetings.Even if your staff is not new to case management, he /she is probably new to your institution and/or office.Help them learn how your system works and cases are processed.An additional benefit to this is that you may learn something in the process.A new set of eyes offers a new perspective.
If you are in a brand new office/position and there is not previous precedent set, utilize case studies with your campus partners and/or BIT to learn. This is a great way to further relationships and develop the BIT.
4. Have a project to “own”: We all have that stack of “to dos” to get to once things slow down. Empower your new staff to help with that. What better way to learn your system, meet campus partners and become fully integrated? As a supervisor, you’ll need to provide the appropriate guidance and tools but then let the new employee fly.
Examples of projects could be:
a. Website updates
b. Format and process updates to alert software system
c. Creation of/edit a rubric
d. Updates to presentations
If you are in a brand new office this is probably the easiest task as there may be no processes, systems, forms, etc. even developed yet. Try not to become overwhelmed with creating it all now. Work with your team and supervisor to prioritize projects and then work from there. Utilize the HECMA library to find examples and guidance.
5. Integration into campus/departmental community:
This is fairly standard for a new employee at any organization. The value of organizational and departmental orientation should not be undervalued. Some of the most important relationships with organizational partners can be made via orientation and training. These gatherings are usually quite diverse in their make-up and provide a brief exposure to a variety of topics.
In 2013, HECMA established a definition for case managers in higher education; “Higher Education Case Managers serve their University and individual students by coordinating prevention, intervention, and support efforts across campus and community systems to assist at risk students and students facing crises, life traumas, and other barriers that impede success.” (HECMA 2013) If you and/or your staff are not fully oriented to your larger campus systems, how can you support students effectively?
Does your larger office or division host informational meetings and/or social gatherings? If so, plan to attend and encourage your staff to do the same. Are there committee opportunities within your organization that need members? These are great opportunities to work on various projects and engage with offices and individuals on campus you might not normally.
Most campuses also have an HR office that offers training and development beyond new employee orientation. Take advantage of those (often free or low cost) professional development opportunities.
Before engaging in campus committees and/or other activities, I recommend developing a sound professional development plan and schedule expectations. Although it’s important to be involved that should not occur at the expense of core job functions or “just because.” Figure out what time permits and your goals require first.
Even if we have not hired or trained new staff, we have all been new employees at one point or another. Please feel free to share your thoughts in the comments on other important components of “on-boarding” new staff. What did you find helpful (or unhelpful)? Let’s do what HECMA does so well, and engage in conversation and learn from one another.
Therese Y. Smith
Membership Director, HECMA
Director, Community of Concern Team
University of Kentucky
5 Ways to Enjoy Summer at Work
Many of us do not have 10 month contracts and therefore miss the opportunity to soak in all of the fun and sun summer has to offer. Although we have vacation time, it is often not enough time to take in all that summer has to offer.
Here are 5 tips for making the most out of your summer while working full time:
1. Eat lunch outside
Leave your desk or the University dining area and escape to the outdoors. Spend an hour listening to the birds, reading your favorite book, or enjoying this glorious weather. Feeling really outdoorsy? Bring a blanket and have a picnic on a grassy area on campus.
2. Walking Group
You are not the only one who is yearning for that summer air. Invite a colleague or two to take walks with you around campus. This will not only lift your spirits but will also integrate exercise into your daily routine.
3. Outdoor Meetings
As Case Managers we often handle highly sensitive information when working with students. However, there have been many times when I have offered students the opportunity to meet with me outside and they have welcomed the opportunity. I will often offer this opportunity with students that are doing well and are meeting with me to check in; knowing that the content of our meeting will be low intensity. Many of our students have busy lives and also miss the opportunity to sit outside and enjoy the beautiful weather.
You can extend these outdoor meetings to University staff; they too would enjoy the opportunity.
4. Arrange for an office picnic or BBQ
Nothing says summer like a BBQ! Pick a mutually agreed upon time with your colleagues to BBQ or picnic on campus during lunch. This will give you the opportunity to take advantage of a typically slow time of year to re-connect with colleagues. Positive relationships with colleagues positively contributes to our own work performance and keep us energized.
5. Head to the Beach (or your favorite outdoor spot)
Pack a bag (beach bag, if the beach is where you’re heading) and go! It typically doesn’t get dark until 8pm, so spend the last hours of daylight at your favorite outdoor location. Enjoy some after work tranquility and get the most out of your Summer!
Case Manager, Student Affairs
Office of the Vice President
Florida Gulf Coast University
NOTE: At HECMA we know that even in times that are filled with grief and loss, taking care of one's self and one's team can make an important difference. And to be reminded that from desolate winter can grow an invincible summer. ~ JJ Larson
From Desolate Winter to Invincible Summer: Coping in the Aftermath of Tragedy
posted by Jennifer "JJ" Larson, President, HECMA
As members of the profession, Higher Education Case Management, we have a connection to tragedy, loss and mass shootings that is undeniable. Our field grew as a direct response to the Virginia Tech tragedy in 2007. Not the first, not the last; but at that time, the worst. Since that event and in response to the Review Panel's recommendations, colleges and universities have continued to hire behavioral health and student affairs professionals to assist campuses in identifying and responding to students who struggle, students in distress, and with great hope to intervene early to prevent further tragedy.
Over the past year as President of HECMA, I have reached out to more of our colleagues than I had ever envisioned. Communities and Campuses impacted by the behavior of one or several; and with motivation ranging from significant illness or self-injury to violence and power to intolerance and hate. As HECMs we stand in support of the survivors and the communities who have been impacted by the actions of others. We extend our allegiance to the LGBTQ community; and endeavor to fight hate with love. We honor all communities, Latinx and Muslim included, who are devastated and hurting. And we appreciate the stories of heroism that emerge; send gratitude to the first responders who take in so much to protect, serve and heal; and our hearts ache for the families and friends that struggle to understand. The recovery process is a tangled web of emotions and responses; as individual as those who experience them. At HECMA we have reached out to our Florida colleagues to offer support and encouraging words as they embark, with their campuses and communities, on this unexpected and unwanted journey.
Here are but a few links to resources and information that might be helpful for you and your campus communities:
American Counseling Association: Coping in the Aftermath of a Shooting
American Psychological Association: Managing your Distress in the aftermath of a shooting
The Mayo Clinic: Helping children cope: Tips for talking about tragedy
Human Rights Campaign: Remember Their Names: Honoring the Lives of the Orlando Victims
“When I despair, I remember that all through history the way of truth and love have always won. There have been tyrants and murderers, and for a time, they can seem invincible, but in the end, they always fall. Think of it--always.” ― Mahatma Gandhi
“In the midst of winter, I found there was, within me, an invincible summer.” ― Albert Camus
I am pleased to announce that HECMA
has accepted our second corporate sponsor! Intended to be a mutually beneficial partnership, the Membership and Conference Committee evaluates applications based on a set of criteria to ensure that the organization, among other things, has a shared mission, vision, and goals, and will maintain HECMA’s reputation for objectivity, independence, integrity, credibility, and responsibility. These partnerships represent our organization and YOU as members, so we have been intentional in developing the application process in order to create strong and positive relationships.
With that said, I am thrilled to formally announce that the Center for Discovery is our second corporate sponsors and first at the silver level! Please give them a warm welcome to the HECMA family. The Center for Discovery’s mission is to increase access to specialized behavioral health treatment while minimizing cost to clients and families. They employ a community based model of client-centered managed care treatment.
Of the many services they provide, most relevant to HECMA is that they provide residential, partial hospitalization, and intensive outpatient eating disorder treatment for adults. They also specialize in the treatment of co-occurring substance use, self-injury, and underlying trauma or mood disorders. In addition to serving adults, Center for Discovery provides adolescent residential, partial hospitalization, and intensive outpatient treatment for eating disorders, mental health, and substance abuse. All locations are Joint Commission accredited and state licensed. Importantly, they provide free weekly support groups open to the public for anyone struggling with an eating disorder and their loved ones and offer full and partial scholarships for residential, partial hospitalization and intensive outpatient treatment.
Center for Discovery’s goal, which I think resonates with all of us, is to bring “increased awareness and access to treatment for individuals in need of specialized eating disorder treatment”. Students with eating concerns are certainly a population that interface with both Student Affairs and Clinical Case Managers and we are all too aware of how challenging it is to find and access appropriate care for these students. Because of that, this partnership will be invaluable to our members.
Alexia Mowry, Director of Clinical Outreach/Marketing will be our primary contact person and Regina Garcia will be secondary. I’m grateful to Center for Discovery for their support of HECMA. They will be a wonderful partner in our individual goals to help our students find health, wellness, and success, and our organization’s goals to advance best practice in case management work. You may be seeing a blog post from Center for Discovery in the coming months. If you have questions, or would like to reach out to Alexia or Regina, they can be reached by email at firstname.lastname@example.org
Thank you for reading such a long announcement! If you have any questions related to corporate sponsorship, membership or the roundtable, please contact the Membership and Conference Chair at email@example.com.
On behalf of the HECMA Leadership Team - We look forward to seeing many of you at the Roundtable later this month!
Membership & Conference Chair
5 REAL Ways to Remember Our Veterans on Memorial Day
Memorial Day Should Be Sacred
By: Dr. John D. Moore
2nd Story Counseling, Chicago, Illinois
Memorial Day is generally considered the official start of summer by many here in Chicago and around the nation. Pools will open to the public, theme parks will admit eager guests and beaches will welcome sunbathers to its shores. Not bad stuff, huh? While all of this is fine and dandy, I would like to take a moment and encourage everyone to reflect upon the true meaning of the Memorial Day holiday.
Specifically, I am talking about the brave men and women who have served in our armed forces and gave the ultimate sacrifice so that we (meaning you and me) can remain free.
This isn’t the first time I have written about military matters in a blog post. My motivation is drawing awareness around veterans is bifurcated between the work I do as an educator at American Military University and the other work I do as a counselor.
In both capacities, I’ve tried to shine a light on the very real issues that impact our service members and by extension, their families. Here, I am talking about everything from PTSD to veteran homelessness.
And to keep it real, we see our fair share of military families here at 2nd Story Counseling. I have personally worked with clients who have lost a loved one while in the service of our country. Other helping professionals connected with 2SC have as well. The profound emotional pain and ensuing grief these clients experience is simply indescribable. Their sadness is understandably amplified when children are involved.
And so that’s the motivation behind this post – remembering our fallen service members and their families.
What follows are five ways that you can honor those who have died over this Memorial Day weekend. All are fairly simple and can be done on your own or with other people. Are you ready?
Check these out.
1) Visit a veterans cemetery
A quick stop on the National Cemetery Administration’s website will reveal places where vets rest. Just input your zip code and the listings will automatically appear. It’s a bit of a misnomer that only family members can visit these sites. In most cases, anyone is allowed in. If you have a family member who you know served but are unsure where they are buried, try looking at the Nationwide Gravesite Locator. FYI: Placing a flag on a grave site can be a meaningful demonstration of remembrance.
2) Visit a military museum
There is a military museum of some type in every state of the union. Here is a quick listing of them; broken down by location. The site is operated Military.com and appears to have up to date information on each establishment with links to the connected websites. If you plan on going to one of this Memorial weekend, check in advance for operating hours. (FYI: I’ll be visiting this air museum in California).
3) Fly the U.S. flag at half-staff until noon
Many people do not realize that on Memorial Day, we should be flying our flag at half-staff until noon. Yep, it’s absolutely true. Memorial Day itself is considered a day of “national mourning”. In plain speak; this means the government has sanctioned this as a day of remembrance. FYI – did you know that Memorial Day historically occurred on May 30 instead of the last Monday in May? There’s a movement afoot to try and restore this as the official holiday.
4) Attend a religious service
If you identify yourself as a person of faith, there are numerous religious services for you to choose from. You can check with your place of worship to find out more or you can do a quick search online to see what might be available in your area. Just type in “Memorial Day Services” + “Your City” into your Internet Search Engine (i.e. Google or Bing) to see what pops up.
5) Donate to military charity organizations
There are dozens of charitable organizations that help the families of veterans. One of my favorites is the Paralyzed Veterans of America. You can give money online and depending upon your location, you can also donate items of clothing. If you are interested in learning about other charitable organizations that help veterans and their families, check out this page on the Military.com website.
Memorial Day (and Memorial Weekend) really is more than just the start of summer. To my mind, it’s a sacred moment in time where all of us should pause for a few moments and think about our fallen.
At 3pm (your local time), I encourage you to stop what you are doing for 30-seconds and join the National Moment of Mourning. You can say a prayer, mediate or simply be quiet as a way of showing you remember those who died. These were real hero’s folks – as in the real deal.
On behalf of all of the counselors here at 2SC, have a safe, happy and meaningful holiday! Let’s remember our fall veterans big time.
HECMA shares this post with gratitude to those who have given their all and the families and friends they have left behind.
Original Source: http://www.mychicagotherapist.com/5-real-ways-to-remember-our-veterans-on-memorial-day/.
5 for Friday
5 QUOTES TO INSPIRE and MOTIVATE YOU
When asked the question…What inspirational quote keeps you going? .. is your mantra?... is your go to phrase? Here’s what some HECMA members said…
1. “It’s kind of fun to do the impossible” – Walt Disney
2. “Success is never final; failure is never fatal. It’s courage that counts.” – John Wooden
3. “From what we get, we can make a living; what we give, however, makes a life.” – Arthur Ashe
4. “The level of our success is limited only by our imagination and no act of kindness, however small, is ever wasted.” - Aesop
5. “Work hard, be kind, and amazing things will happen.” Conan O’Brien
What keeps you going? Every day higher education case managers work in the services of "other" in some form or fashion. May these quotes remind you of your own mantra. One that we hope gives you respite or motivation to move through the day, the next task, the next moment.
Please feel free to share a quote that inspires you in the comments below.
Communications Chair, HECMA
5 for Friday